Ran Out Of Petrol Or Diesel
Enough fuel brought to you to get the vehicle started and on to the nearest filling station, day or night.
Call for emergency fuel24/7 Emergency Fuel Delivery
Run dry, or put the wrong fuel in? Our 24/7 emergency fuel service brings petrol or diesel out to you across London and nationwide — and where the wrong fuel has gone in, we deal with the vehicle before the engine is started and the damage gets expensive.
07903 757657Recovery line open 24 hours a day, 365 days a year — including weekends and bank holidays.
One number whether you have run dry on a slip road or need emergency fuel delivery in London after a misfuel at the pump.
Do not even turn the ignition on. If the engine has not run, the job is usually far simpler and far cheaper. Call the line and we will tell you exactly what happens next.
07903 757657What we cover
An empty tank and a wrong-fuel tank are two completely different jobs. The first is a delivery. The second depends entirely on whether the engine has been started.
Enough fuel brought to you to get the vehicle started and on to the nearest filling station, day or night.
Call for emergency fuelThe most common misfuel there is. If the engine has not been started, the vehicle can usually be dealt with before any damage is done.
Call the lineLess common, because the nozzle rarely fits, but it happens with cans and older vehicles. Do not turn the key — call us.
Talk to a controllerLarger tanks and higher daily mileage make running dry more common. Fuel delivered to the roadside or your yard.
See van recoveryRan dry between junctions? Get behind the barrier and call. We will bring fuel or move you off the carriageway.
Book a call-outWhere fuel alone will not fix it, the same visit becomes a recovery to a garage of your choice.
Book a recoverySimple, fast, no fuss
Four steps from the moment you call to the moment you are moving again. No apps, no membership, no waiting on hold.
Ring the 24/7 line or send a WhatsApp message. A real controller answers, not a queue.
Which fuel the vehicle takes, what actually went in, and whether the engine has been started.
We confirm whether this is a fuel delivery or a recovery, the price and a realistic time.
Enough fuel to reach a filling station, or the vehicle moved before the engine is run on the wrong fuel.
Why drivers call us
We are a recovery operator, not a call centre selling your job on. When you ring, you speak to the people who send the unit — and that is why the answers you get are straight ones.
Tanks run dry at the worst possible times. Our line is answered through the night, at weekends and on bank holidays.
Petrol and diesel carried and decanted in proper containers, not siphoned out of somebody else's boot.
We tell you what not to do first. Whether the engine has run is the single biggest factor in what this ends up costing you.
If fuel alone will not fix it, the same unit can recover the vehicle rather than leaving you to call again.
You are told what the call-out costs before we set off. No meters running, no surprise invoice at the kerbside.
Strong coverage across Greater London plus Birmingham, Manchester, Sheffield, Devon, Scotland, Wales and Ireland.
Every kind of fuel problem
Empty tanks and wrong tanks both end the journey. These are the calls that come in most often.
The gauge was optimistic, or the last filling station was further back than you thought. Fuel brought to you.
Caught at the pump, or a mile down the road. What happens next depends entirely on whether the engine has run.
Rarer, because the nozzle usually does not fit, but it still happens with jerry cans and older vehicles.
Diesels in particular can draw air into the system after running dry, and need more than a splash in the tank.
Coasting onto a hard shoulder with an empty tank. Get behind the barrier first, then call.
Vans and plant that have run dry where there is no pump nearby, refuelled where they stand.
Speak to a controller
You do not need a membership, a policy number or an app. Tell us the vehicle and what went in, and we will do the rest.
Where we cover
Our base is London, so that is where we are quickest — but the line covers call-outs and recovery the length of the country.
Central, North, South, East and West London, including the boroughs and towns our units run through most often.
Long-distance work well beyond the M25, including cross-country and overnight moves.
Not sure whether you are in our patch? Ring the line with your postcode and we will tell you straight away.
Straight answers on price
Every call-out is quoted individually. These are the five things a controller will ask about before giving you a price.
How far a unit has to travel to reach you.
Petrol or diesel, and how much is needed to get you moving again.
Overnight, weekend and bank holiday call-outs are priced differently.
A top-up is a very different job to a contaminated tank.
Motorways, red routes and gated sites take longer to reach.
No surprises. You get a clear figure on the phone before a unit is dispatched, and that is the figure you pay. If it turns out to be a misfuel rather than an empty tank and the vehicle needs recovering, you are told the cost of that before we do it.
Stay safe
What you do in the next five minutes decides whether this is an inconvenience or a very large bill.
Be straight with the controller about it. Once a diesel engine has run on petrol, the wrong fuel is drawn through the filter, pump and injectors, and the job usually becomes a recovery to a garage rather than a roadside fix. Saying so up front means we send the right unit and you get an accurate price first time.
Call The Recovery LineOnce you are safe, a controller will stay on the line and confirm what we are sending.
Trade & fleet
A vehicle with an empty or contaminated tank stops a shift dead. Fleets, garages and site teams use the same line, with call-outs booked around your hours.
Vehicles that run dry mid-shift refuelled at the roadside so the round can still be finished.
Set up an accountMisfuelled customer vehicles recovered to your ramp before the engine is run on the wrong fuel.
Book a recoveryMachines and vans that have run dry on a site with no pump nearby, refuelled where they stand.
Talk to a controllerCommon questions
The questions our controllers are asked most often. If yours is not here, ring the line and ask.
Do not start the engine and do not turn the ignition on. If you are on a forecourt, get help to push the vehicle clear of the pumps. Then call us and tell us how much went in and whether the engine has run. If it has not, the job is usually straightforward.
Yes, a great deal. Once the engine has run, the wrong fuel is drawn through the filter, pump and injectors, and the vehicle needs recovering to a garage rather than fixing at the roadside. Be straight with the controller about how far you drove.
Enough to get the vehicle started and on to the nearest filling station, rather than a full tank. Tell the controller the fuel type when you call so the right fuel comes out.
It depends on the vehicle, the location and how much went in. A busy forecourt or a live carriageway is rarely a safe place for it. The controller will tell you on the call whether it is a roadside job or a recovery to a garage.
Many diesels draw air into the fuel system when they run out, and simply adding fuel is not enough — the system needs bleeding or priming. Some vehicles self-prime and some do not. If it will not start after fuelling, we can recover it.
Yes. If you have run dry on a motorway, get onto the hard shoulder or into an emergency refuge area, leave the vehicle by the left-hand doors and wait behind the barrier. Then call, and we will bring fuel or move you off the carriageway.
No. There is no membership, no annual fee and no policy number needed. You call, we quote, and you pay for the call-out you actually need.
Some comprehensive policies include misfuelling cover, many do not, and it is often sold as a separate add-on. We are not insurance advisers, so check your policy wording. Either way we deal with the vehicle and give you an invoice you can submit.
Yes. Vans, light commercials and machinery on site are all refuelled regularly. Tell the controller the vehicle and where it is so we bring the right fuel and the right amount.
Yes. The line is answered 24 hours a day, 365 days a year. Out-of-hours call-outs are priced differently and you are told the figure before anything is dispatched.
One call, a clear price and a unit on the way. Emergency fuel delivered and misfuelled vehicles dealt with across London and nationwide, 24 hours a day.
07903 757657